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FREQUENTLY ASKED QUESTIONS
How Does Your Process Work?
Iconic Sprinters is a manufacturer and dealer of Mercedes Benz sprinter conversions.
We sell our conversion models direct to dealers and offer retail conversion sales on our production models direct to retail customers who already own a new Mercedes Benz Sprinter.
Do You Provide The Chassis Or Can I Provide My Own?
We are a dealer, so we build our production models on our own Mercedes Benz sprinter chassis and provide these to affiliated dealers. Retail customers can provide a new chassis as long as it meets our build specs for production.
What Is The Turn Around Time On A Sprinter Conversion?
Our turn around time on a production model is 8 to 10 weeks. It also depends on the type of conversion being built.
Do You Offer Financing?
We have certain preferred banking sources that we use exclusively to finance our models. Our Affiliated retail Dealer partners also offer financing options.
HOW WILL MY SPRINTER VAN GET DELIVERED?
We can arrange transport via a flat bed truck our personal driver will drive to your location and we always encourage customer pick up.
HOW DO I HANDLE WARRANTY CLAIMS?
Your first call should always be to Iconic Sprinters. We have a dedicated warranty line that will help insure a speedy repair and verify if the repair falls under warranty. We will help diagnose the issue and handle ourselves or suggest a repair facility.